Privacy Notice

Last Updated: June 6, 2025

1. Introduction

Welcome to RoutePal. We are committed to protecting your personal information and your right to privacy. This privacy notice describes how we collect, use, and protect your personal information when you use our application.

This Privacy Notice applies to all information collected through our website and mobile application (collectively, the "Services").

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (email address, password)
  • Profile information
  • Route preferences and travel history
  • Location data when using our mapping features
  • Payment information (processed securely through Stripe)
  • Authentication data (when using Sign in with Apple or Google)

Automatically Collected Information

When you use our Services, we automatically collect:

  • Device information (device type, operating system)
  • Log data (IP address, browser type, pages visited)
  • Usage data (features used, time spent on app)
  • Location data (with your permission)

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Personalise your experience
  • Improve our application
  • Communicate with you about updates and features
  • Ensure the security of our services
  • Process your payments and manage your subscription
  • Comply with legal obligations

4. Data Sharing and Third Parties

We may share your information with:

  • Service providers (Firebase, Stripe, Mapbox, Apple Maps)
  • Analytics providers (Google Analytics)
  • Law enforcement when required by law

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our services and user experience
  • Provide personalized content and features

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

  • Authentication and security cookies
  • Session management cookies
  • Basic site functionality cookies
Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

  • Pages visited and time spent on each page
  • Browser type and device information
  • Geographic location (country/region level)
  • Traffic sources and user behavior

Google Analytics uses cookies to collect this information. You can control analytics cookies through our cookie consent banner or by adjusting your browser settings.

For more information about how Google uses data when you use our website, please visit Google's Privacy Policy.

Managing Your Cookie Preferences

You can manage your cookie preferences at any time by:

  • Using our cookie consent banner (click "Settings" to customize)
  • Adjusting your browser settings to block or delete cookies
  • Using browser extensions that block tracking

Please note that disabling certain cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage practices

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to processing of your data
  • Request data portability
  • Lodge a complaint with a supervisory authority

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Notice or our data practices, please contact us at:

Email: rhysgregory90@gmail.com

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